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Frequently asked questions (FAQ)

  How do I login?
Log in from the Home page and enter your Matrimony User ID or E-mail ID and password into the respective boxes and click Login button.
  What is Matrimony User ID?
A Matrimony User ID is a unique combination of an alphabet and a seven-digit number (say for example : NM1611210). To identify you uniquely, a Matrimony User ID is assigned to you when you register with us.
   I forgot my Matrimony User Id/Password. What should i do?
You can retrieve your Matrimony User ID/Password by clicking on Forgot Password link in home page and enter your E-mail ID. We will send you an e-mail with your 'Matrimony User ID' and 'Password' immediately. Your E-mail ID should be the one given in your profile.
  How do I change my password?
You can change your Password. Go to Personal Settings < Change Password >.Enter Current Password, then New password and Confirm the New Password.Then Click on Change password button.
  Why is the message Invalid Matrimony User Id/E-mail Id or Incorrect Password being displayed when i try to login?
You could have received these messages due to any of the below reasons. Please ensure you enter the correct login details.
The Password you have entered might be wrong or you might be having the CAPS LOCK "On". Please check whether the Password is entered in the correct case (Upper or Lower).
Please ensure that there are no spaces in the Matrimony ID typed. For e.g., it should be NM1611210 not NM 1611210.
The E-mail ID you are using to login must be the same one with which you had registered on the website.
   Can I choose my own Matrimony ID?
Every Matrimony ID is unique and is allocated by the system. You cannot choose your own Matrimony ID since it is system generated and cannot be changed under any circumstance.
  How to register?
You can choose to register either as a free member or as a paid member.
For Free Registration, Click on Register link and you will have to enter on a couple of pages the details of the person intending to get married.
After you submit your information, your profile will be automatically created and you shall be given a 'Matrimony User ID and Password' generated for future references and login purposes.
For Paid Registration, go to the Membership link and choose a plan accordingly.
  Can I fill a single form and get registered in all the regional sites?
Just fill in a single registration form and you will appear across the regions (Theni, Sattur, Chennai and Coimbatore) where NESCO services are available . You can also search and contact prospects from other domains.
  Can I register on behalf of someone else?
Yes, you can register on behalf of someone else.
  Can I register for my sister/brother and myself with the same Matrimony ID?
A Matrimony User ID identifies each person uniquely. Please register separate profiles for you and your sibling for individual partner searches.
  What all information from my profile will be displayed to other members?
Free members can view only some of your details. They cannot view your mobile number, horoscope, etc. Paid members can view all your details.
  How many photos can I add?
You can send 10 Photos (1 passport size and 9 Full size photos)
passport size photo will be user for profile picture
  How to upload photos and horoscope?
Due to safety of Your photos we have disabled the photo upload by yourself.
E-mail your photo and horoscope to [email protected] indicating your Matrimony User ID and Password.
  What is Express Interest?
'Express Interest' is an exclusive feature that enables you to send automated messages to members absolutely FREE and let them know that you are interested in them.
  Will my contact information be revealed to the member I have expressed my interest in?
No. Only an automated message expressing your interest will be sent to the member without revealing your contact information.
  Call/Send SMS
Only paid members can view the verified mobile number of other members and call them.


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